Here's how to get help:
- Ask Phil!
- Instant answers, 24/7
- He's trained on our entire PHLster library, so he can answer questions about product compatibility, holster models, or general concealment questions. (He's not hooked up to our customer databases, so he cannot answer questions about shipping or orders.)
- Find Phil at the bottom of your screen, or you can click here to go to a new page with a chat window
- Talk to a human
- Email our support team and get a response same or next business day
- Our team is friendly, experienced, and helpful
- Take our FREE Enigma Tuneup classes
- Get expert coaching with your Enigma, live over Zoom
- You can also sign up to be a spectator and ask questions
- Need help getting better concealment? Have a question about fit comfort, or something else? Sign up today.
- Join the community!
- Join the PHLster Concealment Workshop community on Facebook
- 35,000 members strong - share experiences and ask questions
- Extensive group Guides and bookmarks to help you find the information you need
Looking for an Enigma compatible holster? Start with the Enigma Fit Guide. There you'll find a list of compatible holsters for almost any gun or light combination!
Returns Policy
We accept returns of items within 30 days of delivery. If you need to return your items within that time, please contact us.
New holsters, like new boots and new glasses, can take a little getting used to. We highly recommend spending a few consecutive days with your new holster before making a final decision on whether or not it’s comfortable. Use the instruction videos and educational content to make the various adjustments necessary to achieve the maximum comfort and concealment available. Please email prior to initiating a return as 99% of all comfort and concealment issue are resolved with a little personal attention and advice.
The refund will be processed electronically to your original purchase method within 10 business days of the item arriving back at our warehouse. The refund will be for the purchase price of the item, minus shipping. The original shipping fees pass through to the shipping provider and are not eligible for refund.
Returns and exchanges are to be made through the point of purchase. If you bought an item through a dealer, please make your return through that dealer, per their return policy.